GDPR Compliance

Last Updated: January 1, 2026

Overview

moon-pixel is committed to compliance with the General Data Protection Regulation (GDPR) and respects the privacy rights of individuals in the European Economic Area and the United Kingdom.

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: When you provide explicit consent for us to process your personal data
• Contract: When processing is necessary to fulfill our service obligations to you
• Legitimate Interests: When processing is necessary for our legitimate business interests, balanced against your rights
• Legal Obligation: When we are required by law to process your data

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request restriction of processing of your personal data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local supervisory authority

Data Processing Activities

We process personal data for the following purposes:

• Responding to service requests and providing quotes
• Maintaining customer relationships and communication
• Improving our website functionality and user experience
• Complying with legal and regulatory requirements

Data Subject Requests

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months and will notify you accordingly.

International Data Transfers

Your personal data is processed within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Protection Officer

For questions regarding GDPR compliance or data protection matters, please contact us at [email protected].

Supervisory Authority

If you are located in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). If you are located in the EEA, you may contact your local data protection authority.